Our Quality Assurance System

Our Quality Management System

ISO9001 is one of the most recognized and awarded certifications in the world, for the implementation of a quality management system within an organization. It is based on the development, implementation and improvement of the effectiveness of each of the internal and external processes; with the aim of providing the best consumer experience, covering all customer requirements.

Centriz Costa Rica S.A, company name that owns the Budget Rent a Car, Renting, Zipcar and CeroStress brand in Costa Rica, has developed and certified its Quality Management System since 2006 without interruption to date.

The ISO 9001 quality certification commits us to:

  • Seek customer satisfaction, taking into account their requirements.
  • Involve and commit internal and external human talent so that their actions are adapted to the previously standardized and documented processes.
  • Comply with all current regulations that the organization subscribes.
  • Continuously improve the productivity of internal and external processes.

What benefits does it bring me as a user:

  • The same attention and service in all our offices and service points.
  • We maximize your car rental experience and seek new opportunities to exceed your expectations.
  • We ensure that our Quality Management System is focused on continuous improvement.
  • We guarantee that all the services offered comply with all current regulations.

Send us your comments and suggestions regarding the quality of our service: customerservice@budget.co.cr

      

Budget Rent a Car

For more than 40 years Centriz Costa Rica S.A. has represented the Budget Car Rental brand in Costa Rica, maintaining high quality standards and excellent service.

Carsharing

Zipcar is the smartest way to get around town, it provides access to vehicles in different locations. You simply have to reserve the car for a few hours or days, at a reduced price. Everything from the self-managed service with the Zipcar Costa Rica App.

Long Term

RENTING is your best choice to have a zero miles vehicle without worrying about maintenance, insurance coverage, road taxes, RTV, replacement car, among others.