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  • 1. Listing of vehicles
  • 2. Extras and Coverages
  • 3. Completar y Reservar
  • 4. Completed
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Terms & Conditions

Prepaid rules

Cancellation and Missed Reservation Policy

Cancelling within 24 hours prior to the scheduled pickup time.

Cancelling up to 24 hours prior to scheduled pickup time

No show, or failure to meet the rental requirements

If the rental is picked up later, or returned early or if reservation length is shortened or reduced

Refund Amount

You will receive a refund of your prepaid amount, minus a $100.00 cancellation fee. If your prepaid amount is less than $100.00 no refund will be issued.

You will receive a refund of your prepaid amount, minus a $50.00 cancellation fee.

No refund will be issued.

No refund will be issued for unused time.

  • A refund request for a cancelled reservation or denied rental must be made at reserve@budget.co.cr or by calling 506 2436-2000 8:00 AM-5:30 PM Mon-Fri; Local Time. Refund requests require providing the credit card number and expiration date, and refunds cannot be given at the counter. Refunds are credited back to your card within 5 to 10 business days.

Age Requirements

The minimum age required to rent a vehicle is 25 years. Customers aged between 21 and 25 must rent with our Underage Program. The cost is $ 50 per rent in both seasons. Drivers under 21 cannot rent. Maximum age allowed 80 years

Method of payment

International cards

All rentals will require a deposit in the amount of the estimated total, plus an additional security deposit ranging $300 USD to $3000 USD, depending on car category and protection options elected and declined at time of rental. Customers choosing to decline the minimum coverage will require a 3,000.00 USD credit card security hold deposit.

Budget Costa Rica does not accept debit cards at the rental desk, we only accept credit cards: American Express, Diners Club International, Mastercard, Visa, JBC and Budget Charge Cards.  

Note:  Virtual cards, App cards, and Credit cards without printed numbers on the front or back of the card are not accepted.

For credit cards issued in Costa Rica

A gold, platinum, or superior credit card category/type is required for cards issued in Costa Rica.

LDW/PDW and SLI protections are mandatory for rentals if you are using credit card issued in Costa Rica.

All rentals will require a deposit in the amount of the estimated total, plus an additional security deposit ranging 750.00 USD to 3,000.00 USD, depending on car category and protection options elected and declined at time of rental. Customers choosing to decline the LDW/PDW or SLI when using a credit card issued in Costa Rica cannot rent because they are mandatory.

Driver’s License Requirements

Valid driver’s license country of residence and passport are required. International driving license is required only for countries with non-Roman alphabet. Rental must begin within 30 days of renter’s arrival to the country (after 90 days a license another country is not considered legal).

Travel Into Other Countries

Vehicles are not allowed to travel outside this country. Cars can be returned to other Budget locations within this country based on car availability. One-Way Fees vary according to distance between locations and depending on car group rented. One-way fees may also apply to any special equipment rented.

Optional Coverages

SLI*                      Supplemental Liability Protection        (Third-party damage waiver)    

CDW*                  Collision Damage Waiver                         (Partial damage waiver with deductible)

LDW*                  Loss Damage Waiver                                 (No deductible)

PAE                      Personal Accident and Effects (Car’s occupants Injury & death)

RSN                     Roadside Assistance                                 (24/7 service through Qualitas)

WTC                     Windshield, Windows, and Tires Coverage

*Mandatory for credit cards issued in Costa Rica.

Customers electing the minimum coverage (SLI+RSN) accept ultimate financial responsibility towards the rented vehicle. Any exceptions should be discussed directly at the location upon arrival.

Monthly rentals

All rental agreements maximum length is 31 days. A second reservation, car return, new agreement and security deposit are required beyond 31 days.

Overdue fee $100 per day may apply

This fee applies if the customers does not call to extend the rent 24 hours in advance for high season.

Additional driver for people with disabilities

Customers with disabilities can also rent from Budget, if accompanied by an additional driver with a valid driver’s license. Minimum age restrictions and other additional requirements will apply.

Security hold deposits